Questions about invoices and payments?

You have received an invoice or reminder

Please use only the payment slip enclosed with the invoice or reminder for payments. For payments via iBanking, either the code line at the bottom right of the payment slip must be read with a document reader or the reference no. must be entered manually (without spaces). If you have any questions regarding the content, please contact the responsible office listed under "Processing". Unsuccessful reminders will be collected by legal action and will result in additional costs for you. Short of cash? Please call us early so we can arrange an installment payment.
Contact: Accounts Receivable

You are expecting a payment

Incoming invoices are checked by the relevant official or government offices, forwarded to the National Treasury for payment, and then paid usually within 10 days. If your invoice remains unpaid for a long period of time, please contact the relevant official or government office first.
Contact: Accounts Payable

Rent contributions

The transfer of the rental fees is made no later than the last working day of each month.
Contact: Office of Social Services

Child Support Advances

The transfer of advances on maintenance payments shall be made no later than the last working day of each month. Upon expiration of the period for which a maintenance advance was granted pursuant to the decision of the Regional Court, payments shall be discontinued unless the Regional Treasury has received a new decision of the Regional Court by that time. It is the responsibility of the maintenance beneficiary to apply to the Regional Court for an extension of the maintenance advance in due time. Payments can only be made when the Land Registry has bank details in the name of the beneficiary in accordance with the decision. In order to avoid delays in payment, this must already be indicated in the corresponding application to the Regional Court.
Contact: General Ledger